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- 29 Jun 2012
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Royal Mail have lost a parcel, I was wondering what can a sorting office tell you? I'm not sure what to ask them, will they know what parcels they have received for a certain address. I tried to call today but there was no answer, I'm hoping the label on my parcel has been damaged and it might be sitting there waiting for me to find it (wishful thinking).
Has anyone worked for or have had this issue and knows what info they have. I have to wait 15 working days before I can report it as missing and get a refund but if it's at the sorting office would be a much better outcome.
Has anyone worked for or have had this issue and knows what info they have. I have to wait 15 working days before I can report it as missing and get a refund but if it's at the sorting office would be a much better outcome.